Customer Support

Access helpful resources, training and enter technical support requests 24/7 x 365

Other Ways to Connect with Nozomi Networks Customer Support

Phone Support

If you are unable to access the Support Portal, call the Global Customer Support line:

+1 877 282 5858
Regional Support Numbers

"Nozomi offers excellent pre and post customer support, including 24/7 service that launched in 2019."

CustomerCare Support Plans

We are committed to delivering the highest level of service across all our CustomerCare support plans.

CustomerCare Premium

Phone Support
24 hours a day  |  7 days a week  |  365 days a year
Hardware Replacement
2 business days RMA
(subject to regional Customs regulations)
Software Updates
Online Support Portal
Email Support

For more information, download the Nozomi Networks 24/7 Global Customer Support Data Sheet

Download Data Sheet

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