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Supporting the Managed Security Service Providers Who Serve the Largest Customers
Effective as of March 1st, 2019
The Nozomi Networks Privacy Policy (“Privacy Policy”) describes our privacy practices for the activities set out below. Please read this Privacy Policy carefully to learn how we collect, use, share and otherwise process information relating to you (your “Personal Data”). The Privacy Policy also explains your rights and choices regarding our processing of your Personal Data.
A reference to “Nozomi Networks”, “Nozomi”, “we”, “us” or the “Company” is a reference to Nozomi Networks Inc. and the relevant affiliate involved in the processing activity. The office locations of Nozomi Networks Inc. and its affiliates can be found here.
Nozomi Networks is the controller of your Personal Data as described in this Privacy Policy, unless expressly specified otherwise.
Data controllers are defined as the natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are specific criteria for its nomination may be provided for by Union or Member State law.
By using this website, or by providing personally identifiable information to Nozomi Networks, you consent to the collection and use of the information as described in this Privacy Policy. The purpose of this Privacy Policy is to provide you with clear and understandable information about Nozomi Networks’ privacy practices.
If you attended an event or webinar organized by us, or downloaded or accessed an asset on our website, you have consented to this Privacy Policy.
For third party events, if required by applicable law, you may consent to sharing your information via the registration form or by allowing your attendee badge to be scanned at a sponsor booth. In these circumstances, your information will be subject to the sponsors’ privacy statements. If you do not wish your information to be shared, you may choose to not opt-in via event/webinar registration or elect to not have your badge scanned, or you can opt-out in accordance with the section related to “Managing Your Information”.
Nozomi Networks gathers information from you to help us manage our relationship with you. The information we gather may include:
Our servers automatically record log data that your browser sends when you visit our website. Log data may include information such as your IP address, browser type or the domain from which you are visiting, the web pages you visit, and the search terms you use. For most users accessing the Internet from an Internet service provider, the IP address will be different every time you log on. Except as described in this Privacy Policy, we do not use this information to identify you personally. We use it to monitor use of our websites and of our service, and for the technical administration of the websites.
We may use your information to:
We may combine information about you that we receive from third parties with the information we have gathered to improve the quality of our product and service offerings and to tailor our communications with you.
If, at any time, you do not want to be contacted in this manner you may unsubscribe as indicated in this Privacy Policy or in the communications themselves.
2.7.1 General
Nozomi Networks will not share your personally identifiable information with third parties, except as provided in this Privacy Policy. Some jurisdictions provide individuals (e.g., California residents) with the right to request certain information regarding our disclosure of your information to third parties for such third party’s direct marketing purposes.
2.7.2 Affiliates
Nozomi Networks may share personally identifiable information submitted or collected among its own affiliated entities for purposes of improving products or services, responding to inquiries or orders, for processing or storage, and for the purposes listed in the “How We Use Your Information” section of this Privacy Policy.
Where required by law, we will ensure there is a legal basis for the processing of your information. In most cases our legal basis will depend on the information concerned and the specific context in which we collect it.
2.8.1 Contract: the processing is necessary for the performance of the services we provide to you, or to take steps (at your request) prior to, and anticipation of, performing, such services;
2.8.2 Legal Obligation: the processing is necessary to comply with our legal obligations, including compliance with applicable laws, regulations, governmental and quasi-governmental requests, court orders or subpoenas;
2.8.3 Consent: the processing is based on your consent to the processing of your personal information for one or more specified purposes (for example, marketing);
2.8.4 Legitimate Interests: the processing is necessary to meet our legitimate interests, for example to develop and improve our websites, products and/or services for the benefit of our customers; or
2.8.5 Vital Interests: the processing is necessary to protect your vital interests (for example, health and safety reasons if you attend a meeting at one of our locations).
Nozomi Networks maintains a number of websites globally. Information volunteered or collected on Nozomi Networks websites may be delivered or transferred electronically to our servers in another country. We protect your personally identifiable information by following the procedures outlined in the “How We Protect Your Information – Security” section of this Privacy Policy.
We may also share personally identifiable information with business partners, authorized third-party agents, contractors, distributors and resellers for the purposes described in this Privacy Policy. Additionally, if you purchase a product through a partner, distributor, or reseller, that party may provide you with information about related products and services that may be of interest to you, in accordance with that partner, distributor, or reseller’s privacy notice.
We may engage business partners, service vendors, authorized third-party agents, or contractors who may utilize your personally identifiable information on our behalf for the purposes described in this Privacy Policy. We will share your personally identifiable information with these third parties, but only pursuant to binding contractual obligations requiring such third parties to maintain the confidentiality of your data. We maintain a Data Subprocessor List of the third party service providers whose infrastructure or services we use to deliver portions of Nozomi Networks services.
The information you provide to us about your interest in our products may be pseudonymized and shared with third parties, where allowable, to provide more relevant advertising of Nozomi Networks products and services. If you receive Nozomi Networks advertising on a third-party website and you click on our product or service advertising, we will know the domain you came from. We do not track your other activities on that website.
Nozomi Networks cooperates with governments, regulators, and law enforcement officials to enforce and comply with the law. We may disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including subpoenas and court orders); to protect the property and rights of Nozomi Networks or a third party; the safety of the public or any person; to prevent or stop any illegal, unethical or legally actionable activity; or to comply with the law.
Nozomi Networks may decide to sell, merge or otherwise reorganize its businesses. Such transactions may involve, in accordance with applicable law, the disclosure of personal information to prospective or actual purchasers. In those cases, Nozomi Networks seeks and obtains appropriate protection for personal information.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
Additionally, all our employees have agreed to observe your privacy and confidentiality rights.
Your Personal Data may be collected, transferred to and stored by us in the United States and by our affiliates in other countries where we operate.
Therefore, your Personal Data may be processed outside the European Economic Area (EEA), and in countries which are not subject to an adequacy decision by the European Commission and which may not provide for the same level of data protection as the EEA. In this event, we will ensure that the recipient of your Personal Data offers an adequate level of protection, for instance by entering into standard contractual clauses for the transfer of data as approved by the European Commission (Art. 46 GDPR), or we will ask you for your prior consent to such international data transfers.
Further, we recognize that the EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield are no longer valid transfer mechanisms for personal information from the European Union and its Member States, the European Economic Area, or Switzerland. The U.S. Department of Commerce, which oversees compliance with Privacy Shield, has stated that it will nonetheless continue to administer the Privacy Shield program and that participants are not relieved of their obligations under Privacy Shield. Accordingly, we are committed to cooperate with the panel established by the EU data protection authorities (DPAs) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved Privacy Shield complaints concerning data transferred from the EU and Switzerland while continuing to comply with our commitments under the Privacy Shield and our data protection policies set out in this Privacy Policy.
Personal data will be maintained only as necessary to satisfy the reasons for which it was collected. We also retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
Like many websites, we also use “cookies” and similar technology to, for example, collect additional website usage data and to improve our websites and service.
A cookie is a small data file that we transfer to your computer’s hard disk. Some cookies may collect personal data in order to perform their intended functions.
Nozomi Networks may use both session cookies and persistent cookies to better understand how you interact with our websites and our service, to monitor aggregate usage by our users and web traffic routing on our websites, and to improve our websites and services. Authorized third parties may also place their own cookies on our websites and may collect personal information. For more information about how we use cookies and the cookies you are consenting to use by visiting our website, review our Cookie Policy.
Nozomi Networks’ business is not focused on, nor do we knowingly collect information from children under the age of 13. If a parent or guardian becomes aware that his or her child under 13 has provided us with personally identifiable information, he or she should contact us at privacy@nozominetworks.com. If we become aware that a child under 13 has provided us with personally identifiable information, we will remove that information.
Our websites contain links to third party websites. The fact that we link to a third party website is not an endorsement, authorization, or representation of our affiliation with that third party. We do not exercise control over third party websites.
When you leave Nozomi Networks web properties, these other websites may place their own cookies or other files on your computer, collect data, or solicit personal information from you. This Privacy Policy addresses the use and disclosure of personal information that we collect from you through Nozomi Networks web properties or that you otherwise provide to Nozomi Networks.
Other websites follow different rules regarding the use or disclosure of the personal information you submit to them. We encourage you to read the privacy policies or statements of the third party websites you visit.
2.21.1 The Choice to Opt-out
We provide an opt-out choice for most types of communication, such as updates from us regarding new services and product releases. You may opt out from the use of your personal information for those non-required communications. Your opt-out choice may be exercised by clicking on the link provided in the emails you receive or by sending an unsubscribe request to privacy@nozominetworks.com.
Users cannot opt out of certain communications that are necessary for the service(s) provided to the user. For example, we may use your email address to confirm your opening of an account, to send you notice of payments, to send you information about changes to our products and services, to provide those products or services, and to send notices and other disclosures as required by law. We may also communicate by phone to resolve customer complaints or investigate suspicious transactions.
If you are an employee of a Nozomi Networks customer, we recommend you contact your company’s system administrator for assistance in correcting or updating your information.
2.21.2 Your Rights Relating to Personal Data, Inquiries, Access and Updating Your Personal Data
You have certain rights relating to your Personal Data, subject to local data protection laws. Depending on the applicable laws and, in particular, if you are located in the EEA, these rights may include:
Please help us keep the personal data you have shared accurate and up to date. For further information on how to do this and how to exercise data subject rights, please visit our Data Requests webpage.
In compliance with the Privacy Shield Framework, we commit to resolve complaints about our collection or use of your personal information. Individuals with inquiries or complaints regarding our Privacy Shield policy should first contact us at privacy@nozominetworks.com. We have a policy of responding to you within forty-five (45) days of an inquiry or complaint. If the dispute involved human resources personal information, or information collected in the context of an employment relationship, we will cooperate with the competent EU or Swiss data protection authorities and comply with the advice of such authorities.
You may have the option to select binding arbitration under the Privacy Shield Panel for the resolution of your complaint under certain circumstances. For further information, please see the Privacy Shield website. To learn more about the Privacy Shield, please visit https://www.privacyshield.gov.
We reserve the right to revise or modify this Privacy Policy. If this happens, we will post the updated Privacy Policy with the effective date of the changes and obtain consent where necessary.
Cookie Policy
Nozomi Networks Data Subprocessors List
Nozomi Networks uses the following third-party service providers as data subprocessors:
